Privacy Policy – Sam’s Virtual Studio
Effective Date: September 12, 2026
At Sam’s Virtual Studio (“Sam’s Virtual Studio,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit www.samsvirtualstudio.ca, submit a contact form, communicate with us through our website, or otherwise interact with our online presence.
1. Information We Collect
Depending on how you interact with our website, we may collect the following types of information.
Information You Provide Directly
When you voluntarily provide information through our website, we may collect:
Your name
Email address
Phone number, if provided
Business or practice information
Information included in your inquiry or message
Any other information you voluntarily provide to us
Please do not submit sensitive personal, medical, financial, or confidential client information through our general website contact forms.
Information Collected Automatically
When you visit our website, certain information may be collected automatically through cookies and similar technologies. This may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Time spent on pages
Referring website or source
General website usage and interaction data
This information helps us understand how visitors use our website and improve its functionality and user experience.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and requests
Communicate with you about our services
Provide information or resources you have requested
Schedule or coordinate consultations or services, where applicable
Improve our website and services
Understand website traffic and usage patterns
Maintain the security and functionality of our website
Maintain appropriate business records
Comply with applicable legal and regulatory requirements
We will only use personal information for purposes that are reasonable and appropriate in the circumstances.
3. Cookies and Website Analytics
Our website is hosted and operated through Squarespace, which may use cookies and similar technologies to provide website functionality, maintain security, understand website traffic, and improve the visitor experience.
We may also use analytics features available through Squarespace to understand how visitors interact with our website.
Cookies and similar technologies may collect information such as your browser type, device information, pages visited, and general website activity.
You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of portions of our website.
For more information about how Squarespace handles information and cookies, we encourage you to review Squarespace's privacy practices.
4. Contact Forms and Communications
If you submit a contact form or otherwise provide your information through our website, we may use that information to respond to your inquiry, communicate with you about our services, and provide information you have requested.
We do not add individuals to marketing communications simply because they have submitted a general inquiry, unless they have provided the appropriate consent where required by applicable law.
If you receive marketing communications from us, you may unsubscribe at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
5. Third-Party Service Providers
We use third-party technology and service providers as necessary to operate and maintain our website and business.
Our website is hosted through Squarespace. Squarespace may process certain information on our behalf in connection with website hosting, security, analytics, forms, and other website functionality.
We may also use other third-party providers from time to time where necessary to support our business operations. These providers may process personal information on our behalf and are expected to handle that information in accordance with applicable privacy requirements.
We take reasonable steps to limit the information shared with third-party providers to what is necessary for the services they provide.
6. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may disclose personal information when reasonably necessary:
To service providers who assist us in operating our website or business
To provide a service or respond to a request you have made
When you have provided consent
To comply with applicable laws, regulations, legal processes, or government requests
To protect our legal rights, property, security, or the safety of others
In connection with a business transaction, such as a merger, acquisition, financing, or sale of business assets
We only disclose information when there is a reasonable purpose for doing so and, where applicable, only the information necessary for that purpose.
7. Information Related to Healthcare and Wellness Practices
Sam’s Virtual Studio provides virtual administrative, operational, and support services to independent professionals and businesses, including therapists, healthcare providers, and wellness professionals.
Our website is not intended to collect patient health information, clinical records, or other highly sensitive health information through general website forms.
If you are a patient or client of a healthcare or wellness professional who works with Sam’s Virtual Studio, please direct questions regarding your treatment, clinical records, or health information to the healthcare provider or practice responsible for your care.
Where Sam’s Virtual Studio handles personal information on behalf of a client or practice, our handling of that information may also be governed by the applicable client agreement, instructions, privacy policies, and legal requirements.
8. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, or destruction.
However, no website, electronic transmission, or electronic storage system can be guaranteed to be completely secure.
We encourage you to avoid submitting sensitive or confidential information through unsecured online forms or general website communications.
9. Retention of Personal Information
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, maintain appropriate business records, resolve disputes, comply with legal obligations, and enforce our agreements.
When personal information is no longer required, we take reasonable steps to securely delete, destroy, or anonymize it.
10. Your Privacy Rights
Depending on applicable privacy legislation, you may have the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Withdraw consent to certain uses of your personal information, subject to legal or contractual limitations
Unsubscribe from marketing communications
Ask questions about how your personal information is collected, used, or disclosed
Make a privacy-related inquiry or complaint
To exercise your privacy rights or ask questions about our privacy practices, please contact us using the information below.
11. International Processing
Some third-party service providers we use, including website and technology providers, may store or process information outside of Canada.
As a result, personal information may be subject to the laws of the jurisdiction in which it is stored or processed.
Where applicable, we take reasonable steps to ensure that personal information transferred to third-party service providers is handled appropriately and in accordance with applicable privacy requirements.
12. Children's Privacy
Our website and services are intended for adults and businesses and are not directed toward children under the age of 13.
We do not knowingly collect personal information from children through our website.
13. Links to Other Websites
Our website may contain links to third-party websites, resources, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business practices, website, technology, services, or applicable legal requirements.
When we make changes, we will update the Effective Date at the top of this page. We encourage you to review this Privacy Policy periodically.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle personal information, please contact us:
Sam's Virtual Studio
Email: hello@samsvirtualstudio.ca
Website: www.samsvirtualstudio.ca