Terms of Service – Sam’s Virtual Studio

Effective Date: August 2025

These Terms of Service (“Terms”) govern your use of Sam’s Virtual Studio website and any services offered through it. By using our website or services, you agree to these Terms.

1. Services

Sam’s Virtual Studio provides virtual assistant services for wellness professionals, including:

Administrative support

Email and calendar management

Systems setup and workflow optimization

We may offer additional services from time to time. All service details and pricing will be outlined in separate agreements or proposals.

2. Client Responsibilities

Clients agree to:

Provide accurate and complete information necessary to perform services.

Respond promptly to communications to allow timely completion of work.

Respect our working hours and communication boundaries.

3. Payment

Services are billed either via hourly rates, project fees, or monthly retainers, as agreed in your proposal or contract.

Payment is due as specified in the invoice.

Late payments may incur additional fees as outlined in your invoice agreement.

4. Refunds and Cancellations

Refunds for completed services are not offered.

If a service is canceled before it begins, a partial refund may be considered depending on the work completed.

Specific project timelines and cancellation policies will be outlined in your service proposal.

5. Intellectual Property

All materials, templates, and content created by Sam’s Virtual Studio remain our intellectual property unless explicitly transferred in writing.

Clients are granted a non-exclusive license to use deliverables for their business purposes only.

6. Limitation of Liability

Sam’s Virtual Studio will make every effort to provide accurate, high-quality services.

We are not responsible for indirect, incidental, or consequential damages arising from the use of our website or services.

7. Privacy

Your use of our services and website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

8. Modifications

We may update these Terms at any time.

Updated Terms will be posted on this page with a new effective date.

9. Contact Us

If you have any questions about these Terms, please contact us:

Email: hello@samsvirtualstudio.ca

Website: www.samsvirtualstudio.ca